Got a question? Feel free to contact your closest Vault with any queries you have. Note our Vaults are manned on a part time basis by amazing Caretakers, so please be patient.
If you need to get in touch regarding an order you have placed, you’ll need to contact the Vault you placed the order with directly.
Login to your account to see your current orders.
The Smile Vault System is run by Hull and East Yorkshire (HEY) Smile Foundation
Registered charity number 1125856
Search one of the local Vaults to find items to help you with your event
Apply to borrow items from a Vault. If you meet our criteria you’ll be allowed to book items out
Collect the items from your chosen Vault, on the pre-selected collection days
Use Vault equipment to help your event live up to your expectations
Simply return the items to the Vault you collected from at the agreed time slot